Please be aware, if you spend your points on a coupon from the rewards portal, you'll have 30 days to bring it into the store and apply it towards a purchase. However, if one of our staff members creates a coupon for you, it'll be applied to purchases you make on that same day, and you will not have a 30 day window to use it. Please keep this difference in mind when planning to use your points and coupons.
We also ask that you allow between 24-48 hours for your points to become available after a purchase. Any delays or problems with your balance will usually be resolved within 7-10 days, as determined by our staff. Please note: “special orders“ are not rewarded until these items are paid for in full and delivered out to you.
Points are accumulated through purchases and special events and will be posted in 24-48 hours and special events in 48-72 hours. You can access your account by using the portal at the top of this page. You will to setup your account.
If this is the first time you are logging into your account, you will need the Gator Buck card you received when you signed up. Click on ”No, I need a password“. This will prompt you to enter your Gator Buck card number and security code, which can be found on the back of your card.
** Your card number and security code are on the back of your card right under the bar code. The card number is on top in the format of SMXXXX. Please note: If you are having trouble accessing your account, you may be entering zeros as the letter O and vice versa. Your card number will only contain 2 letters followed by 4 numbers. Your security code is located below the card number and may include a combination; Zeros are typically skinnier than the letters.
Click "continue". Then enter your email address once, then again to confirm it, click ”continue“. The last step, you will create your username (your email) and password. Click ”finish-send confirmation email“. When you get the confirmation email, you will need to verify your identity by clicking ”activate card“. Follow the link and instructions. Now you are ready!